Support and Maintenance Services
We at CodeAroma Technologies has great experience in delivering technical support services with focus on quality and commitment. Our application maintenance services helped us maintain our status with all the clients.
We follow following Maintenance protocol- Correction, Accurate and Protective Maintenance with focus on reduction on Total cost for Software maintenance.
Our Support and Maintenance Process:
During Support Process, we understand the current functionalities, business and technical difficulties that are being faced by the customer. Support processes are defined with Maintenance protocols to be followed during the entire process.
Following processes are defined as a part of Support and Maintenance Process:
- Knowledge Transfer & Transition
- Support Management
- Correction or Edit Management
- Release Management
- On-going issues Management
- Initiatives Management
- Knowledge Management
- Status Review: Weekly, Monthly, Feedback etc
We have a team of experienced professionals who are proficient to maintain any system, understand it completely and deliver best results to customers.
We at CodeAroma Technologies offer support and maintenance services, Based on priority (Critical, High, medium, Low) with the use of standardized techniques to deliver high quality software.
Support and Maintenance Services at CodeAroma Technologies:
- Functional and Technical Support
- Provide assistance to clients.
- Technical evaluation of errors and full support for errors.
- Provide analysis of functional impact for any new change.
- Implementation Support
Why Choose CodeAroma Technologies
- Maintenance of existing code
- Solving functional issues
- Version control of the application source code
- Enhancements to the application
- Configuration Management
- Periodic releases
- Complete Documentation
- Application Knowledge sharing Management
- Performance enhancements
- Status Reviews
- Error Management
We ensure that when it comes to Support and Maintenance services, you have nothing to worry! Just Contact Us.